FAQs

We know you might have questions about babaloo — we’re here to help!

If you don’t see your question answered below (or just want to get to know us better), reach out anytime by email at hello@babaloo.com.au, or message us directly on WhatsApp. You can also chat with us live during business hours.

Who is babaloo?

At babaloo, we’re more than just an online baby store—we’re your trusted companion on the parenting journey. With years of industry experience and a genuine love for helping families, we’re here to offer expert advice, personalised customer service, and a carefully curated range of products designed to make life easier (and a little more joyful) for parents and their little ones.

We believe shopping for your baby should feel empowering, reassuring, and simple. That’s why every interaction, every recommendation, and every product we stock is chosen with care. When you shop with babaloo, you’re not just buying baby essentials—you’re joining a community that puts parents first

Who do I contact for any questions about my order

If you ever need help or have questions about your order, just drop us a line at hello@babaloo.com.au or message us on WhatsApp. We’ve got you covered.

What if a brand or product I love is not yet on babaloo?

We’re always on the lookout for great products and we’d love to hear what you’re searching for. If there’s a brand or item you’d like to see on babaloo, let us know and we will do our very best to get that brand or product online.

Email us anytime at hello@babaloo.com.au or send a message via WhatsApp. If you love it, chances are others will too — and we’ll do our best to bring it to the community.