FAQs

We know you might have questions about babaloo — we’re here to help!

If you don’t see your question answered below (or just want to get to know us better), reach out anytime by email at hello@babaloo.com.au, or message us directly on WhatsApp. You can also chat with us live during business hours.

Who is babaloo?

babaloo is your dedicated pregnancy and baby product marketplace, focused on offering parents an incredible range of trusted brands, personalised service, and expert guidance.

We’ve also created community chat for every product, so you can ask like-minded parents questions or share real, honest feedback. We’re here to make your parenting journey easier, every step of the way.

What is a marketplace?

As a marketplace, babaloo partners with amazing brands and suppliers who ship products directly to you. This means your order might arrive in separate packages depending on where items are coming from.

If you ever need help or have questions about your order, just drop us a line at hello@babaloo.com.au or message us on WhatsApp. We’ve got you covered.

What if a brand or product I love isn’t on babaloo?

We’re always on the lookout for great products and we’d love to hear what you’re searching for. If there’s a brand or item you’d like to see on babaloo, let us know! We take your feedback seriously.

Email us anytime at hello@babaloo.com.au or send a message via WhatsApp. If you love it, chances are others will too — and we’ll do our best to bring it to the community.